The culture of their firm is very important to them, and it can only be achieved by employing the "right" people. While they believe that they provide outstanding technical services to their clients, its just as important to us that the experience for their clients is one they enjoy. If they had to summarize the service provided to their clients in 3 words, they would be; "Affability", "Availability" and "Ability". Having the ability to provide the answers their clients want is obviously important, but so is friendliness and being available to their clients when they need them.